Absolutely nothing. When you receive your renewal, it will be issued under the Desjardins brand, however, the underwriting company will continue to be Certas Direct Insurance Company.
The only change you will see is a new name and logo at the top of your policy. In the meantime, you don’t need to do anything. Our phone numbers and addresses will be the same. So if your calling to make a change to your policy, changing your billing or you’re calling to report a claim, please call 1-877-699-9923.
Note: There’s no need to call us. Your current certas insurance pink slip will be valid until your current policy renews.
If you’re already a Certas customer, you’ll enjoy the same insurance products that protect you and your family, personal and hassle-free service, and no charges, commissions or service fees.
If you’re new to Desjardins General Insurance and looking for competitive auto or home insurance rates, check out our products and services and see how much you can save.